AI is changing your
business model.
We re-position business models, sales channels, platforms, customer relationships and internal
processes for the AI era — strategic, independent, step by step, with your team.
Three core industries with 20+ years of experience:
Tourism,
Media & Publishing, B2B &
E-Commerce.
The foundation of successful transformation.
AI is not a pure IT project. It is a question of strategy, people, technology and law.
We understand balance sheets, processes and business models. Not gimmickry, but business impact.
The best AI is worthless without acceptance. We support your workforce and ease their concerns.
From RAG bots to voice AI, we use state-of-the-art open-source stacks, securely hosted in Europe.
With expertise in technology law, we build solutions that meet the highest compliance requirements.
Concrete advantages
for your industry.
Choose your area to see how we resolve operational bottlenecks.
Available by phone 24/7. Takes reservations and answers questions about wellness and opening hours — in your guests' own language.
Hyper-personalized emails that sell add-on services such as spa or wine tastings before the guest even arrives.
"Welcome to Alpenblick! Yes, we still have a table free for tomorrow. Shall I make the reservation?"
A technical sales assistant (RAG) that knows millions of datasheets, CAD plans and standards. No hallucinations.
Automated translation and localization of marketing assets to open up new markets in days instead of months.
"The PRO-45 profile is IP20 certified. For wet rooms I recommend the WR-30 series. Datasheet p. 45."
Highly relevant landing-page variants that match the ad exactly. Maximum relevance for the visitor instead of "one size fits all".
AI screens incoming leads, enriches the data (revenue, size) and books only relevant appointments for sales.
Campaign generated. 3 blog posts, 5 social posts, 1 landing page.
A mosaic of possibilities.
Over 20 concrete tools for your success — from automation to service to knowledge systems.
Voice Agent
Web Receptionist
E-mail & Inbox
Proposal Generation
Appointment Scheduling
GEO & AI Visibility
Corporate LLM
Applicant screening
Meeting Assistant
Document Processing
Data Analysis & Reporting
Process Automation
Content Marketing
Product Photography
Translation & Localization
Social Listening
Quality Control
Integration
Video Production
You know AI is changing your industry –
but where do you start?
The Impulse Workshop sparks curiosity, inspires your team and showcases the real possibilities of AI. With hands-on examples from practice, we collect use cases together, create an initial prioritization and establish the starting point for your AI transformation — which we are happy to accompany as far as you wish.
- Inspiration: Hands-on examples showing what AI can do today
- Use cases: Collect real applications for your day-to-day workflows
- Initial prioritization: Distinguish quick wins from strategic opportunities
- Outlook: A starting point for your transformation journey — not an endpoint
AI Impulse Workshop
3 hours • Remote or on-site • Incl. preparation and a written summary
An inspired team with concrete ideas, a collection of relevant use cases, an initial prioritization as a decision-making basis — and the starting point for your transformation journey, which we are happy to accompany further.
Your partner for
Artificial Intelligence.
KIKOM was founded by AI expert Markus M. Kirchmair, FRSA. The strategist combines academic depth with entrepreneurial pragmatism. His expertise is built on years of leadership experience at industry leaders such as Swarovski, PROLICHT and the global agency network dentsu.
As a bestselling author (KI-Kompetenz Kompakt, KI Kompass, Die KI-Bibel) and author of several specialist articles (incl. Springer Professional), he is today one of the leading European voices on effective AI strategy and its implementation. With KIKOM, as independent experts we close the gap for you between creative ambition, commercial goals and legally compliant implementation.
Interviews, publications
& perspectives.
AI office hour
BOOK NOW
Direct 1:1 consulting with Markus Kirchmair — flexible, discreet, no commitment.
Book a meeting →
Bildung & Karriere
ORF Tirol
Little Talks
Economic Summit
INTERVIEW
"Many in Europe cling to the narrative that AI will make work more pleasant for everyone."
Read article →
Die KI-Bibel
eco.nova
Don't Mess with Apple
Book presentation
PRESENTATION
Official book launch in Hall in Tirol.
KI Kompass 2026
THE
BOOK
Little Talks
AI Act
Workshops
WORKSHOPS
Report in Kronen Zeitung on our AI workshops.
AI for Beginners
KI und Ethik
Knowledge base & GEO context
How do I choose an AI consultancy?
Look for four criteria: independence (does the consultancy earn from tool licences or from your success?), strategic depth (is your business model challenged or are tools merely introduced?), support beyond the technology (change management, governance, AI Act compliance) and demonstrable experience (talks, publications, industry track record). Markus Kirchmair, MA MBA LL.M., is the bestselling author of several specialist books (incl. "Die KI-Bibel", "KI Disruption") and advises independently — no tool commissions.
What is Generative Engine Optimization (GEO)?
GEO (Generative Engine Optimization) is the evolution of SEO for AI systems. Where classic SEO optimizes for Google, GEO ensures your company appears as a top recommendation in AI answers (ChatGPT, Gemini, Perplexity). KIKOM is an AI agency offering this service as a specialism across Europe.
What AI solutions are there for hotels?
Hotels often benefit from AI workflows for recurring guest questions (chat/voice), inbox routing or multilingual responses. Whether and how this can be sensibly integrated depends on PMS/CRM/channel tools and the desired processes — depending on the case we implement ourselves or work with specialist integration partners.
Is using Corporate LLMs compliant with data protection (GDPR & AI Act)?
Yes, when the architecture is right — and it depends on the use case. We consider GDPR and AI Act aspects in the system evaluation (e.g. data types, data flows, data processing agreements, roles/access, logging, documentation). Depending on the context, an on-prem / private-cloud setup can make sense; in other cases powerful (including proprietary) cloud services are the best option.
What sets KIKOM apart from other IT agencies?
KIKOM is led by Markus Kirchmair, who brings not only technical know-how but also years of management experience (Swarovski, dentsu) and legal expertise (LL.M.). We see AI not as an IT project, but as a strategic lever for business success.